January 2011
6 posts
When Unhappy Customers Strike Back on the Internet... →
“…good news for companies because online complainers are not necessarily terrorism-minded individuals who go online at the slightest provocation to impede commercial operations. Instead, they are simply exhausted customers who kept complaining about a serious issue that the company kept failing to address.”
Thoughts on Entrepreneurism...
“Entrepreneurship involves mistakes and failures. [Entrepreneurs] will struggle. They will fight. Many will fail. Others will thrive. The creation of a business from the embryo of a concept is the genius of the entrepreneur. There are no boundaries as to who can be an entrepreneur.”
- Eduardo Saverin
Co-Founder, Facebook
How I Use Visualization To Drive Creativity →
Creativity is the most important success criterion for a startup. Yet so often overlooked. Check out this post for ideas on how to infuse creativity into your business, and to thrive!
Stanford's Entrepreneurship Corner: Mark Suster,... →
One hour of absolutely invaluable information if you want to be an entrepreneur. Hunker down and watch this whole video…and then go build something awesome!!
Entrepreneurism 101 - You have to love what you...
You have to love what you do You can make money doing something you don’t love, but you can make much more money if you spend your time on something you love. If you love what you are doing, naturally you will work harder and spend more time doing it. And best of all, it won’t seem like work.
A great example of this is Gary Vaynerchuk. He was able to turn his families $4 million wine business...
HOW TO: Use Social Media to Create Better Customer... →
Today’s business must address more aspects of the customer experience than ever before. In addition to a stellar product or service, you now have many more channels to listen to and participate in, while keeping the experience consistently excellent. Where it gets complicated is wading through the noise, turning data into insights that the whole company can use, and sharing these insights. Because...